IFA Introsite - terms of business
This page sets out the terms under which IFA Systems Ltd will create and maintain a web site for you under our IFA Introsite service. It also clarifies what we need from you in order to set up your site.
Please read the following text carefully. If you wish to proceed with ordering your IFA
Introsite please indicate your acceptance by pressing the "Accept" button at the bottom of this page. This will then take you to an on-line form which you can complete and submit to us. We will then contact you by e-mail to request any further details required to complete the setting up of your Introsite.
If you would prefer us to send you a hard copy of these Terms and Conditions please contact us to request this and any other documents.
Terms and Conditions of Business for IFA Introsite
We will set up a website for your firm based on our IFA Introsite package, which will include the following features:
Domain name registration and hosting of your site
If you do not already have one, we will register the domain name of your choice (eg yourname.co.uk) in your name, and set up web forwarding (ie point your web address to your website files we host for you). This will give you a web address, or URL, based on your domain name, eg www.yourname.co.uk. We will also set up e-mail forwarding, giving you a mailbox of eg enquiries@yourname.co.uk, to be collected from an existing mailbox of your choice.
If you already have a domain name and own web hosting account
we can either upload your main files to your own hosting account
for a maximum fee of £40 + VAT, or you can
get your ISP to point your domain name to the site we host for
you.
If you
choose
the latter you should be aware that the search engines are not
always able to "read" your site accurately.
If you would like a full hosting account for both your website
and your e-mails, giving you full statistical reports on your website's
activity and up to 30 POP3 mailboxes, we would be happy to advise
on options available - see our Hosting Options
Please note that the newer styles of site require the hosting account for your domain to be php-enabled - we can supply more details as required. If your current hosting account does not offer php-enabling then we can offer a simple hosting solution which need not involve you in transferring your domain - ask us for details.
Standard site content
The basic IFA Introsite package allows for us to
set up a site as seen. All versions include the features described
on the Key Features page:
Site setup and customisation
The standard one-off fee to set up your site includes for colouring the site to match your logo, as closely as we can using websafe colours. We will insert your logo, in either a jpg or a gif format supplied by you by e-mail, into the available place in the website header. If any extra work is required to make this usable we will quote beforehand.
We can also add or remove links to the standard navigation bars, and add extra pages for your own text - just let us know what you want and we will tell you what our charge will be.
We have some library images which we can upload at no extra cost if the standard image does not sit well with your colours. However if you want us find a new image for you, or use one from your own source, we can do this for a small additional charge - ask us for more details.
We will initially use our standard text for the following pages
- Welcome page: About Us; How we Work; How we are Paid - but you
can alter these yourself on-line. We have also provided standard text under the Services pages, but you can edit these as you wish.
We
will also
upload your IDDs/ Menus etc provided as a pdf file or in
Word format by you by e-mail. All forms and
e-mail links will be directed to the mailbox specified by you.
We provide a choice of images for your website from our own image library, but can optimise and use your own images for a small additional cost, or can source and licence images solely for your use for a further fee.
If you like the basic content of our site but want something completely unique for your firm we can provide a customised reskin for a one-off charge. Talk to us about what you have in mind so we can prepare a quote.
Any customisation required for your site mustl be carried out by ourselves, as we do not allow third parties to access the files on our server. We can however incorporate files that your own designer might supply as part of your branding exercise for an small extra charge.
However, you can still add certain features from our Website
Add-ons section to enhance your site's capabilities
for your clients, which they would access through the Client
Login area.
Compliance
We are used to working closely with the major Networks to obtain
approval of our sites, and endeavour to use the relevant Regulatory
Statements and warnings, although different Networks require differing
warnings. Your site will be set up under an address known only
to you and us, so you and your compliance officer can see it but
the general public cannot.
Once you have confirmed you are happy with the site as set up,
it needs to be passed by your compliance officer, whether in-house
or through your Network. If a copy of your site is required on
hard copy or CD we can supply this for a
flat fee of £40
+ VAT. Once approved we will make your site live under
your chosen web address. We recommend that for your own compliance
purpose
you also keep a copy of your site as published as a record, and
of each page as it is amended in the future.
We will contact you to ensure that your site is reviewed each year, liaising with your Network if applicable, as part of our monthly fee. If more frequent reviews are required then we reserve the right to charge a fee for any additional work involved - we will always give you a quote before doing any work.
Browser compatibility
Our IFA Introsites have been tested with all current major browser software, to ensure they can be reliably viewed by as many people as possible. We cannot guarantee compatibility with any new browser software, or retrospective compatibility with upgrades to existing browsers.
Managing your site
We will give you telephone training on how to manage
your site on-line using our Website
Manager programme,
using a unique username and password, eg to
update the
Staff List, or to add a News item. We will also send you
Client Support e-newsletters on managing your site.
Updating of your site
Your site will automatically be updated twice daily with news items
through the Direct News newsfeed as supplied. If after launch you want to change
the text on your own pages we advise you to obtain approval from
your compliance officer before adding it to the live site. At any time we can change your regulator/ trading name/ logo for a small additional fee, which we will confirm once the details are known.
Search engines and metatags
We will add some basic metatags to your main pages including your firm's name, and submit your site on lauinch to the majopr free search engines as standard. For a more comprehensive service including search engine optimisation please contact us. We do not undertake e-marketing on your behalf.
Free listings
Once launched we will add your site to our Adviserweb free on-line directory.
Paid directory listings can be arranged at extra cost. See Tips
and Tricks on making the most of your website.
Backing up and security
We take regular backups of all the IFA Introsites we
manage where the files are stored on our own server. We also take
regular off-site backups of all IFA Introsite files,
wherever hosted.
Costs
The current setup and monthly costs are all as displayed on the introductory page. We reserve the right to vary the monthly cost and/or content by giving you a minimum of 1 month's notice by e-mail to the latest mailbox we have for you. Please note that it is our policy to provide a comprehensive service at an affordable price, and we make every effort to keep changes to content or price to a minimum.
Payment
On receipt of your order we will contact you by phone to set up a Direct Debit Mandate. We will invoice you for the initial setup cost, but any additional setup work will be invoiced on completion of the site. Payment of the initial setup fee will be requested by Direct Debit by the launch date or within 2 months of the order date, whichever is the sooner. All standard prices are as stated on our website: we will confirm the cost of any additional work requested by you, whether involving one-off or monthly charges, before we begin that work.
Monthly payments will be taken by Direct Debit, to commence when your finished site is published, or within 2 months of the order date, whichever is the sooner.
We will give you 14 days' notice of each payment, requested by
Direct Debit from your Bank. If for some reason your monthly payment
should
fail, we will inform you in writing within 1 week, asking for a
new Direct Debit Mandate to be completed and payment of the missed amount by cheque.
If payment for your site is not received within 14 days of the
due date, your site will be discontinued (or work will be suspended on unfinished sites) until the new Direct Debit Mandate arrangements
are in place. We will then apply a reconnection fee of £50 + VAT.
If for any reason outside our control your site should be suspended or taken off-line eg while amendments are made, the monthly payments will continue as normal, as the pages will still be available for you to work on.
We will provide you with invoices for ongoing monthly payments
quarterly in advance, unless you request otherwise.
We will do our best to keep prices as stated, but reserve the right to pass on any unavoidable increases to you by giving 1 month's notice in writing.
Cancellation
Should you wish to cease your Introsite subscription
we request that you give us 1 month's written notice in advance.
Your subscription will then continue to that end of that month,
and any outstanding monies will be taken by DDM during that time.
Your site under your web address will then be disabled, and
any specific files, eg logos, which we have created for you will
be returned to you by e-mail.
IPR and copyright
The Intellectual Property Rights on any site based on IFA
Introsite resides with IFA Systems Ltd and its partner firms as applicable, although you or your suppliers retain the right over any text, logos or images you supplied to us for incorporation within your site.
The contents and images of an Infosite which are provided by IFA Systems Ltd remain the property of IFA Systems Ltd, and may not be reproduced in any form whatsoever without the express written permission of IFA Systems Ltd.
Please note that the licence for any images provided by IFA Systems as part of your website remain the property of IFA Systems Ltd, and cannot be used in any format for any other purpose whatsoever. However we can arrange for you to obtain such licences yourself if you so wish, to enable you to use them freely for your own literature.
Limit of liability
Although we aim to give our clients an excellent service, IFA Systems Ltd cannot be held liable for any direct or indirect loss due to delays in or interruption to our service. We shall not be held liable for any loss or damage caused by the use, misuse, unavailability or removal of any the services provided by our partner firms.
Variation
We reserve the right to vary these Terms at any time by giving you a minimum of 1 month's notice by e-mail to the latest mailbox we hold for you.
Privacy policy
Please read the terms of our Privacy Policy here.
Review
We will contact you after 3 months to discuss with you how your site has been received, what amendments could be made, and what features could be added to enhance the services you offer to your clients.
If you are willing to accept these Terms and Conditions and proceed
to the Order Form then click on the link below.
To review the IFA Introsite package again click here
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